Client Details

A large hi-tech manufacturing organization of touch-pads for computer laptops, touch-screens, mp3 players, cellular phones and other devices. It describes itself as a human interface solution developer. Sells its products to original equipment manufacturers (OEMs).

Solution Overview

  • SAP SuccessFactors Re-Implementation for Teaching & Non-Teaching Staff
  • SF Implementation Modules – Recruiting Management & Onboarding
  • Activate SAP Methodology
  • Hana Cloud Integration
  • Long Term Support for SF RCM, ONB, PM/GM, LMS, Compensation Mgmt. modules

Business Benefits

  • Customer care helps expand service access, reduce staffing needs, and improve customer response.
  • Improved customer service
  • Help customers get faster answers to requests while freeing agents to handle more complex issues.
  • Customer is able to provide right services and support through call centre

Delivery Model

  • Onsite Model.
  • Project Start Year- 2016
  • Project Type – Re-Implementation.
  • Long-term Support