Thinking Beyond Innovation. Delivering Transforming Solutions.
The digital revolution we see today is not only related to technological advancements but also customer shift. From cost transformations to customer reactions, the digital space has impacted various factors that affect businesses. Daily tasks are easier, online shopping is a matter of clicks, and even our normal home speakers are smarter.
Undoubtedly, it is great to be a customer in this era. But, providing these services and products comes with a lot of responsibility, the need for personalization, and end-to-end robust execution.
How can you achieve this?
Experience Design
Digital Experience Empowered with Innovative Visual Designs
We believe that user strategy, technology, and design can develop transformative, innovative experiences for your customers and your business. Cutting through the competition and exceeding digital expectations, we deliver an extraordinary experience in this ever-changing consumer landscape. In2IT’s approach involves industry recommended methods along with a deep understanding of metrics and trends. Combining this knowledge with meticulous design, we research, analyze, test, and strategize best digital experiences.
Our team strives to deliver not only engaging user experiences but also accessible, useful, and reliable designs.
Experience Design Services
We believe that high-quality experience is a result of analytics, the right technology, and seamless user interface. Keeping this in mind, here are the experience design services offered by us in South Africa, Canada, United Kingdom and India
Research and Testing
Our team of experts analyses the user requirements, business verticals, and market challenges to discover new methods for delivering extraordinary experiences and intuitive products. Collaboration with clients, users, team, and other stakeholders allow us to research and test effective design projects.
Design Thinking
Approaching the problem with design thinking help our team invent new verticals and explore different horizons. Imparting extensive visual design and engaging interface allow us to create emerging platforms with unique experiences. Our innate designs adjust to changing demands of the market.
Process Digitization
Utilizing the acknowledged and widely accepted industry methods, we design solutions for overall company needs. Our process digitization involves defining the problem, gathering information, ideating a plan based on research, creating the responsive models, and validating these models.
UI & UX
We develop user interface design according to the specific requirements of the particular customer base corresponding to a client. This UI is complemented by unique user experience which offers seamless user journey, enhanced conversion, increased brand outreach, and improved strategy success rates.
Customer Experience
Omni-Channel Support and Optimal Customer Experiences
Digital technology and various advancements in the online market have enabled customers to expect high customer experience. Right from the website visit till the purchase of product or services, these users expect constant support, swift responses, extremely refined digital experiences, and valuable information.
Once this experience is ruined for any customer, it is impossible to retain this customer. Hence, we help you retain every old customer and attract new ones with impeccable service and product delivery. With our scalable and robust strategies, it is unlikely for your customers to not leave with a smile. We help you master the art of customer experience across several touch points.
Our team develops a strategy to intelligently drive higher revenue with customer loyalty and brand credibility. We are dedicated to converting our client’s brand into a brand that promises the utmost customer experience each day, every day.
Before proposing a customer experience plan in front of our clients, we form a pathway to intuitive omnichannel experience strategy. Our workflows are developed in a manner to return utmost customer experience at any cost. Further, the responsiveness of the website design and intelligent customer offers help us assist our clients with personalized implementation. And we all know there is nothing better than personalization for customer experience.
We empower our clients to think like designers and not as businesses. When you step into the shoes of customers and imagine the design that would stimulate smooth, hassle-free transactions, you can understand the intricate nature of design thinking in customer experience. Therefore, with our design-oriented approach, we align every minute necessity of customers to help our clients develop a design-intensive, scalable platform. This design is, of course, easy to navigate and easier to access.
Research
Before proposing a customer experience plan in front of our clients, we form a pathway to intuitive omnichannel experience strategy. Our workflows are developed in a manner to return utmost customer experience at any cost. Further, the responsiveness of the website design and intelligent customer offers help us assist our clients with personalized implementation. And we all know there is nothing better than personalization for customer experience.
Design Thinking
We empower our clients to think like designers and not as businesses. When you step into the shoes of customers and imagine the design that would stimulate smooth, hassle-free transactions, you can understand the intricate nature of design thinking in customer experience. Therefore, with our design-oriented approach, we align every minute necessity of customers to help our clients develop a design-intensive, scalable platform. This design is, of course, easy to navigate and easier to access.
Business Process Consulting
Document, Implement, Manage, And Monitor Business Processes
In a market of ever-growing competition and changing industrial conditions, many businesses want to boost their ROI with improved business processes. Undoubtedly, every organization has a set of processes aligned to the dynamic market conditions and complex structures. However, most of these processes lack foundation, robustness, scalability, and efficiency.
We help businesses achieve an enhanced workflow structure, which allows their employees to work together in synchronization. With our business process consulting you can quickly execute tasks, successfully complete complex projects, and reduce errors in the system speedily.
Over the years, we have helped several organizations to streamline their businesses processes for a structured approach. Following several industry practices, we develop an improved model for every organization which ensures constant improvement in the processes throughout the years. This allows our clients to always stay ahead of various market shifts and industry changes.
Process Digitization
We help businesses adopt a structural approach for process digitization. This involves conducting a structural analysis to deeply understand the system and develop processes based on recommendations. During this structural analysis, a strategy is devised for overall transformation to digitize processes with a robust foundation.
Our major objective behind the digitization of processes is to reduce the impending system risks, create valuable outcomes, and proceed towards increased revenue. The business processes form the basis of complete business growth, which is why we believe in using the best of technology to streamline these processes.
Process Rediscovery
To have a lasting transition in business processes, sometimes, we also assist our clients with the rediscovery of old processes. They may have some old processes that are working completely fine in the present business structure. However, from a wider perspective, these processes may contain some scope for improvement.
Hence, our team assumes the responsibility of scrutinizing the system from every vertical and aspect to conclude the changes required in the digital process structure. These new processes are developed and suggested to reduce system loopholes, decrease the occurrence of errors, and fast-track the functioning of the whole team.
Innovation Consulting
Integrating Innovation to Products and Services!
You know about operational excellence but growth in the disrupted market is a lost cause. You have ideas but implementation with agility is difficult. You are struggling to move ahead of iterative yet minimum changes in order to build an extraordinary product.
Are these bottlenecks stopping you from developing a great product?
If you are also stuck in these challenges, we can help you with our innovation consulting services. We believe that the right approach is often hidden somewhere in the business. Unraveling this potential can bring growth, competitiveness, and profitability. Hence, our innovation experts coach you in the correct direction.
Using our innovation strategies, you can design, implement, and maintain processes that can give rise to new ideas and innovative methods. With our industry experience and knowledge of innovation, we can assist you to make your breakthrough ideas a reality in the IT world.
We believe in stimulating and transforming the development and design of innovative products and services.
Design Thinking
Our experts have the capability of revolutionizing both existing and new products and services. They can take your old products and services, infuse innovation and design thinking into it to transform the way in which these products and services are experienced and utilized by your users. When you need our help for a new product or service, our experts utilize their industry knowledge and design trends to help you develop a product or service your users need.
Innovation Strategy and Execution
Whenever you want to ideate your future vision, we can help you transform into a pioneering product or service. Utilizing future focused aspects, innovative designs, and differentiating factors we create a product that can help you realize business growth sooner than later. With supreme innovation capabilities, our experts have the right knowledge and skills to ideate, strategize, execute, and implement design products and services that your audience needs.
