‘How to increase digital footprint to engage more customers and impact their banking decisions?’ is a prime challenge for which banking CIOs in the digital economy seek a forthright answer. “From a banking perspective, today’s customer wants to use a solution that is as simple and innovative as possible to solve their problems both on the personal and professional front,” explains Vishal Barapatre, co-founder and CTO of In2IT Technologies. In2IT Technologies has perfected the art of creating exceptional customer experiences and accelerating operational excellence. To this end, the company’s AI-based IT services, robotic process automation (RPA) framework, project management, technology infrastructure and application development services, and intellectual properties based on new age technologies are tailored to enhance customer experience.
The technology terms ‘machine learning’, ‘Artificial Intelligence (AI)’, ‘Big Data’ and ‘robotics’ are being thrown around with increasing ease these days. We’ve become very comfortable with these technologies, mainly because they are impacting every aspect of life and business. Markets have shifted, and companies are continually looking for ways to digitalise and stay ahead of the curve.
For businesses, the most obvious impact is operational, as technology is leveraged to streamline and automate the working environment. However, technology is also playing a big part in the Human Resources (HR) space through the likes of mobile applications, chatbots, predictive analytics and even automation.
As the world moves towards the fourth industrial revolution, South Africa needs to gear up and also prepare itself for the digital revolution.
Disruptive technologies like AI, RPA, Blockchain and MASA are thriving on a global scale today. Being at the leading edge of technology enclave, skilled IT players strive to tap the full potential of these game changers to meet today’s customers’ diverse requirements. With the innovative mindset and Cisco partnership, In2IT Technologies Pvt Ltd, a global technology services company, stays abreast of these cutting-edge technologies to uncover better ways and create products for confronting customers’ disparate necessities. “In2IT is not only a global MSCP partner but also a part of GPN (Global Partner Network) program.
One of the foremost homegrown names in IT space in Odisha, In2IT Technologies, a company led by Rudra Shankar Satpathy is on its way to be a globally acknowledged player. The company counts ‘Artifical Intelligence’ and Blockchain Technology as the next disruptions in technology. Excerpts of a chat with the Interview