The technology terms ‘machine learning’, ‘Artificial Intelligence (AI)’, ‘Big Data’ and ‘robotics’ are being thrown around with increasing ease these days. We’ve become very comfortable with these technologies, mainly because they are impacting every aspect of life and business. Markets have shifted, and companies are continually looking for ways to digitalise and stay ahead of the curve.
For businesses, the most obvious impact is operational, as technology is leveraged to streamline and automate the working environment. However, technology is also playing a big part in the Human Resources (HR) space through the likes of mobile applications, chatbots, predictive analytics and even automation.