Enhanced Network Performance and Security
Our client is a leading Information and Communication Technology (ICT) service provider for government departments at national, provincial, and local levels. They play a critical role in optimizing IT resources for cost efficiency, enhancing delivery capabilities, and improving interoperability. Their main objectives are to foster a connected government, ensure reliable IT infrastructure, and achieve measurable enhancements in public service delivery.
Story at a Glance
Industry
Information and Communication Technology
Business Function
Network Infrastructure
The Challenge
The client faced challenges with their complex global network infrastructure, aiming to enhance performance, bolster security, and streamline operations. They needed a scalable, intuitive solution to address current issues and support future growth and efficiency.
The In2IT Impact
- With a subscription model, significant cost savings and reduced reliance on expensive MPLS circuits.
- Enhanced application performance and reduced latency for smoother operations.
- Strengthened network security with centralized policy enforcement and simplified management.
Business Challenges and Objectives
The client sought to address the challenges of their complex global network infrastructure. Their primary goals were to enhance network performance, bolster security, and streamline all network operations to ensure smooth and efficient functioning. Additionally, they required a scalable solution that could accommodate future growth and changes in demand. A simplified, intuitive user interface was also crucial to make the operations more accessible and manageable for business users. By seeking a comprehensive solution, the client aimed to resolve current issues and lay a robust foundation for ongoing network optimization and expansion.
The In2IT Solution
The In2IT Team successfully designed and delivered the Cisco SD-WAN Solution for multiple branch locations. This solution, enabled by Cisco, removes the need for on-premises management, making operations more efficient. The team also implemented SASE to bring advanced security systems into the mix, including Secure Internet Gateway (SIG), Cloud Security, and Zero Trust Network Access (ZTNA).
In2IT improved transport selection by analyzing traffic patterns, prioritizing applications, and considering user locations and density. This strategy maximized the client’s return on investment (ROI) by ensuring resources were used effectively. We also ensured network and security policies were managed effectively, giving remote users clear visibility.
The system consistently enforces security and network policies for all users and locations. The solution is highly scalable to meet the client’s needs, with zero-touch automatic provisioning and a simple, web-based user interface for easy management. This solution addresses current requirements and supports future growth and operational efficiency.
In2IT has been able to help streamline an area which was massively unstructured and unorganized. They have been able to effectively run the solution and help us form a solid framework to protect the organization from internal and external threats. 
– Group CTO
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CSP/OEM Partners and Customers
Our client, a leading ICT service provider for government departments, faced scalability, flexibility, performance, security, and interoperability challenges with their traditional networks. In2IT designed and implemented a Next Generation Network (NGN) using Huawei technology, connecting 27 Government Point of Presence (POP) sites. The phased rollout, beginning with core integration and expanding nationwide, minimized downtime and disruptions. Advanced network management and in-house training ensured seamless operation and enhanced performance. The upgrade improved network quality, response times, customer service efficiency, bandwidth allocation, and reduced operational costs for over 3,500 government department customers.
Our client, a leading agency in South Africa serving over 1.7 million individuals, aimed to enhance service effectiveness and regulatory compliance while consolidating communication channels. In2IT developed a scalable, omnichannel platform ensuring seamless interaction, high availability, and disaster recovery. Integrations with various systems improved customer experience, leading to a 35% increase in satisfaction scores and a 40% reduction in response times. The solution ensured 99.99% uptime and significant reductions in manual efforts, meeting regulatory standards and enhancing customer self-service capabilities.
Our client, a leading financial institution in South Africa, needed a centralized Vulnerability Management system to detect and mitigate infrastructure vulnerabilities and threats. In2IT implemented a comprehensive solution, covering both Data Center and Cloud Deployments, to provide enhanced visibility and proactive threat management. Utilizing Tenable Security Center and Tenable.io, the solution streamlined the Vulnerability Management process, offering detailed insights, role-based access, and real-time monitoring. This approach led to improved threat detection, prioritized risk management, and a stronger security posture, ensuring the protection of critical assets and smooth business operations.
Our client, a leading Communication Service Provider in South Africa, aimed to enhance global internet connectivity across 109 countries and 190 locations. In2IT designed and implemented a scalable solution transitioning from MPLS-based connectivity to a Hybrid MPLS + Internet and Pure Internet model, facilitating global migration and efficient operations. The project included deploying Cisco IP Telephony and related solutions. The solution resulted in a 30% reduction in annual bandwidth costs, improved user experience, and accelerated cloud technology adoption, achieving operational efficiency and supporting the client’s extensive international presence.
Milk Mantra, an innovative leader in the dairy industry, sought a comprehensive ERP solution to integrate key business areas like Supply Chain Management, Human Capital Management, Finance, and Production. In2IT implemented an ERP system tailored to their needs, focusing on automation and real-time data capture to improve operational efficiency and decision-making. The solution centralized processes, reduced manual intervention, and provided accurate, accessible data. This led to significant cost savings, enhanced productivity, and a more effective operational framework, supporting Milk Mantra’s growth and rapid expansion plans.
Our client, a leading global food and beverage company, required a comprehensive CISCO/Huawei-based IP RAN solution for seamless application backbone support across 71 cities in South Africa. In2IT designed, built, deployed, and provided operational support for the IP RAN solution in two phases: an initial implementation in 14 locations followed by expansion to 300 locations. This approach ensured a smooth transition, minimizing downtime and disruptions. The project, completed in seven months, enhanced network performance and reliability. In2IT also provided advanced network management tools and comprehensive in-house training to empower the client’s end-users.
About In2IT
We are a fast-growing leading authority in IT Consultancy, Cloud Computing, Managed Services, Application Development and Maintenance, and many more. We have a keen eye for building solutions with new-age technology and ensure our clients get the best in technology and continue their onward journey of success.
