The In2IT Team is always on a mission to continually add value to the end customer. Many of these values adds take the shape of technical solutions designed specifically for our customers to meet their needs. These solutions focus on everyday operations, employee satisfaction, transparency, robustness, security. Some of these solutions are
Text enabled chatbots to interact with ERP systems. This enables employees to achieve various tasks / services through chat rather than logging into a system and following the functional flow. Tasks such as reporting, HR policy, applying leaves, approvals, Order Requests etc.
Blood Bank over BlockChain
Building Solutions over Blockchain. One example is building Blood bank solutions over blockchain. These solutions bring in security, reduced management costs and continuity.
Voice Controlled Activities
Utilization of Google Home / Alexa to interact with existing in-house solutions such as ERP solutions. Users can accomplish tasks effortlessly by accessing multiple services in one experience. A built-in AI system proactively alerts employees based on their learned preferences and data. Conversational FAQ skills automate responses to repetitive queries in an informative, interactive, and cost-effective way. Seamless built-in support for hand-offs to help-desk agents to ensure issue resolution.
AI Enabled Monitoring and Operations
CATS is comprehensive integrated solution that provides various aspects such as Service Desk Capabilities, Holistically Monitoring from Application to Infrastructure, Analysing Logs, Multiple Vendor Tools Integration and so on. These aspects are analysed and managed through build in ML / DL and AI enabled Analytics.